How to Contact Us
Our Commitment to Privacy:
Your privacy and security is very important to
us. To better protect your privacy, we provide this notice explaining our
online information practices.
The Information we
Collect:
This notice applies to all
information collected or submitted on this website and on the secure Customer
Service Website. Within our secure network, you can order products, register to receive information and
request new products. The types of
information that may be required to process these requests are: Name, Street
Address, Email Address, Phone Number, Credit/Debit Card Information, Birth
Date, etc.
If requested, you may ship
your order to an alternate delivery address. In this situation, you
will need to submit the recipient's complete street address for delivery. The types of
personal information required to process this change are: Name, Street Address, Phone Number.
The Way We Use
Information:
We use the information you
provide about yourself when placing an order only to complete that order. We
do not share this information with outside parties except to the extent
necessary to complete that order.
We use the information you
provide about someone else when placing an order only to ship the product
and to confirm delivery. We do not share this information with outside
parties except to the extent necessary to complete that order.
You can submit order update
requests,
new product information requests and other questions, using the secure
forms on the Customer
Service Website. We use email addresses to respond to the submitted forms we
receive from the secure Customer
Service Website, to provide order status updates and to provide tracking and other information
regarding your order. Such addresses are not used for any other purpose and
are not shared with outside parties.
Finally, we never sell or
share the personally identifiable information provided to us online in ways
unrelated to the ones described above. By placing an order with us, you do
agree to receive occasional emails regarding new products and product
updates. If you wish not to receive these product updates an opt-out feature
will be provided.
Our Commitment to Data
Security:
To prevent unauthorized
access, maintain data accuracy, and ensure the correct use of information,
we have put in place appropriate physical, electronic, and managerial
procedures to safeguard and secure the information we collect online.
How You
Can Access or Correct Your Information:
You can correct errors in
your order information by sending us a request using the online forms at the
secure Customer
Service Website. Requests must be made using the identical email address
provided on the original order. We use this procedure to better safeguard
your information.
To protect your privacy and
security, we may also take reasonable steps to verify your identity before
processing orders, billing information updates and delivery address changes.
How to
Contact Us:
Should you have other
questions or concerns about these privacy policies, please contact us
directly using our secure Customer
Service Website.
